Frequently Asked Questions

Models

What is Neon Coat?

Neon Coat is a model’s passport to everything. The app provides agency-signed models access to premium experiences with world-class businesses – all at no cost. Neon Coat empowers models to curate their own social lives with plenty of free stuff!

How do I use an offer that I’ve claimed?

Tap “Check In” to check in and access your ticket. When you arrive at the venue or event, present your ticket to a staff member. If there are any issues, ask to speak with the contact listed on the ticket – they’ll handle it for you.

Where are Neon Coat offers available?

Neon Coat currently operates in New York, with plans to expand to other fashion capitals soon!

Can my friends join?

Yes – we are open exclusively to agency-signed models, so please invite any fellow models!

What if I switch agencies?

Please contact info@neoncoat.com with the new information and we will update your account.

I forgot my password. How do I reset it?

A link to reset your password can be found at the bottom of the login screen. If you still have questions, email info@neoncoat.com.

Do I have to post on Instagram about my experience?

Neon Coat is all about organic experiences – so it’s always your choice. That said, it’s great – and we and our partners appreciate it ☺ – when models share their positivity with the world ❤

Should I tip for service?

For Food, Beauty, and Nightlife experiences, we recommend tipping so that hard-working staff members can continue to provide great service. In the app, you will see the expected tip amount listed on offers for which tip is expected.

If you couldn't find the answer to your question above, please contact us at info@neoncoat.com.

Brands

What is Neon Coat?

Neon Coat is a brand’s direct connection to organic social marketing. The app offers direct access to agency-signed models with no third party necessary.

I forgot my password. How do I reset it?

A link to reset your password can be found at the bottom of the login screen.

Where is Neon Coat available?

Neon Coat currently operates in New York, with plans to expand to other fashion capitals soon!

If you couldn't find the answer to your question above, please contact us at info@neoncoat.com.